Family Mailbox Administration

WebEdge provides a Family Mailbox Administration feature that enables you to:
     Assign accounts
     Delete accounts
     Modify account information
     Create a list of approved senders
     Forward rejected messages to your mailbox

NOTE: This feature is available only if the Family option is enabled by the system administrator and you have been designated as the head of the family.

As head of the family, your changes are logged in two ways:

• E-mail notification -- When you update accounts, WebEdge sends an e-mail notification to each affected account. The notification includes the old and new values of the changed attributes. The only exception is the account password, where the change is noted, but the values are omitted. Notification is not sent if the update fails or account attributes do not change.
• Logging -- When you perform any of the following actions, they are logged to a WebEdge system log file:
  • Parental Control policy updates, such as approved sender lists and forwarding rejected messages
  • Member account creation
  • Member account update
  • Member account deletion

  To access the log file, contact your system administrator.

Assigning a Family Member Account

You can add accounts to your Family from the pool of available accounts that have been allocated to you by the system administrator. The number of available accounts appears at the bottom of the Family Management page. Once you assign accounts, you can modify them and then limit the addresses from which those accounts can receive messages.

To assign a Family member account:

1.	From the main menu, select Family. The Family Management page appears.
2.	Click Assign. The Create New Account box appears.
3.	Enter the following information: Name -- The name of the Family member. Address -- The SMTP address to which e-mail sent to this account should be addressed. The SMTP address must be in the form username@domain, where the domain is one of the domains listed. NOTE: You can only create an account if a domain is available. Set Password -- Your own password, the password for the account, and a confirmation of that password. Set Quota -- The total kilobyte capacity of storage allocated for the mailbox. This entry overrides the quota available with the class of service associated with the account. NOTE: The number of available kilobytes appears under the Set Quota field does not change until you click Submit Changes. Class of Service -- The class of service for the account. This selection places restrictions and limits on resources and services available to the account. Class of service names and definitions are determined by the site administrator. Set Aliases -- Alternative addresses that people might use to send messages to this account. The SMTP address must be in the form username@domain, where the domain is one of the domains listed. You can enter up to 3 aliases, separated by spaces or on separate lines. Parental Control -- An option that, when enabled, allows you to place restrictions on incoming e-mail messages. Currently, this includes limiting the addresses from which accounts can receive messages and how to handle rejected messages. See Creating an Approved Sender List and Forwarding Rejected Messages NOTE: To create an account, you must enter information in all fields, with the exception of Set Aliases and Parental Control.
4.	Click Submit Changes.
	The account is created.

Deleting a Family Member Account

You can delete accounts that you have created.

To delete a Family member account:

1.	From the main menu, select Family.
2.	On the Family Management page, go to the account you want to delete, and click Edit.
3.	Click Delete Mailbox.
4.	Enter your password.
5.	Click Delete.
	The account is deleted.

Modifying Family Member Account Information

You can modify the following information for the Family member accounts you manage:

• Password
• Quota
• Class of service (if enabled)
• Alias
• Parental Control

NOTE: If you change the password for an account, make sure you tell the member the new password (using methods other than e-mail) or they will not be able to log in.

To modify Family member account information:

1.	From the main menu, select Family.
2.	On the Family Management page, go to the account you want to edit and click Edit.
3.	Change the information you want to modify. NOTE: If you change the password, you must enter your own password, as well as, the new password and confirmation of that password.
4.	Click Submit Changes.
	The account information is modified.

Creating an Approved Sender List

You can create a list of addresses (an approved sender list) to limit the addresses from which all the Family accounts you manage can receive messages. This list applies to all those accounts that have Parental Control enabled. For example, if your list contains ten addresses, every account that has Parental Control enabled can receive messages only from those ten addresses.

To created a list of approved senders:

1.	From the main menu, select Family.
2.	On the Family Management page, click Parental Control.
3.	In the Approved Senders section, enter the acceptable e-mail addresses, separated by spaces or on separate lines, from which accounts can receive mail.
4.	Click Submit Changes.
	A list of approved senders is created.

Forwarding Rejected Messages

You can have the messages that have been rejected from the Family accounts with an enabled approved sender list forwarded to your mailbox.

To have rejected messages forwarded to you:

1.	From the main menu, select Family.
2.	On the Family Management page, click Parental Control.
3.	In the Notification section, select the checkbox to have rejected e-mail messages sent to your mailbox. If this box is not selected, rejected messages are discarded.
4.	Click Submit Changes.
	Subsequent rejected messages are forwarded to your mailbox.